**Privacy Policy for Amazon Computer Education Online Courses**
**Introduction**
At Amazon Computer Education, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you enroll in and use our online courses. By using our platform and services, you agree to the terms of this policy. We are committed to ensuring that your data is handled in compliance with all applicable laws, including India’s Information Technology Act, 2000, and related rules.
This Privacy Policy applies to all visitors, users, and registered members of our website and online learning platform. It explains what data we collect, why we collect it, how we use it, and what rights you have concerning your data.
**1. Information We Collect**
To provide you with the best possible experience, we collect certain information that you voluntarily provide during registration and while using our platform. This includes:
- **Personal Information:** Your name, email address, phone number, date of birth, address, and any other information you submit when creating an account or enrolling in a course.
- **Payment Information:** Payment details like credit/debit card numbers, billing addresses, and transaction history when you purchase courses or services. We use secure payment gateways to process your transactions and do not store your payment card information.
- **Course Interaction Data:** Information related to the courses you enroll in, including progress, quiz scores, assignment submissions, and course completion status.
- **Device and Usage Data:** When you access our platform, we collect data about your device (IP address, browser type, device ID) and your activity on the site (pages visited, time spent, links clicked).
- **Communications:** Any feedback, questions, or messages you send to our support team, as well as your participation in course forums, webinars, or group discussions.
**2. How We Use Your Information**
The information we collect is used to provide, improve, and personalize your experience on our platform. Specific ways we use your data include:
- **Account Management:** To set up and maintain your account, enroll you in courses, and track your progress.
- **Payment Processing:** To process payments for courses and services. Payment details are handled securely by third-party payment processors, and we comply with industry standards for data protection.
- **Course Delivery:** To provide access to course content, including videos, quizzes, assignments, and certificates of completion. Your activity within the course helps us tailor learning experiences and monitor progress.
- **Communication:** To respond to your inquiries, send course-related updates, issue notifications about changes to our services, and provide support. We may also send promotional materials or newsletters, which you can opt out of at any time.
- **Analytics and Research:** To analyze user behavior on our platform for quality improvement, user engagement analysis, and to develop new features. We also use this data to understand how our courses are performing and make improvements based on student feedback.
- **Compliance with Laws:** We may use your data to comply with legal obligations, resolve disputes, and enforce our agreements.
**3. Sharing Your Information**
Amazon Computer Education respects your privacy and does not sell, rent, or share your personal information with third parties except in the following circumstances:
- **Service Providers:** We may share your data with trusted service providers who assist in operating our platform, processing payments, delivering emails, and providing customer support. These providers are required to maintain the confidentiality of your information and use it solely for the services they provide to us.
- **Legal Requirements:** If required by law, court order, or government regulation, we may disclose your personal information. This may include situations where we are legally required to cooperate with law enforcement, regulatory authorities, or when enforcing our legal rights.
- **Business Transfers:** In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the acquiring organization as part of the transaction. We will notify you of any changes to the handling of your data following such an event.
- **Academic Institutions or Employers:** With your consent, we may share your progress, completion status, or certificates with educational institutions, professional organizations, or employers for verification purposes.
**4. Data Security**
We take data protection seriously and implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- **Encryption:** All sensitive personal information, including payment details, is encrypted during transmission using secure socket layer (SSL) technology.
- **Access Control:** Only authorized personnel have access to your personal data, and they are bound by confidentiality agreements.
- **Regular Monitoring:** We regularly review and update our security protocols to address new threats and vulnerabilities.
Despite our efforts to safeguard your data, no online platform is 100% secure. We cannot guarantee absolute security, and you use our services at your own risk. We recommend using strong passwords, not sharing your account credentials, and regularly updating your devices’ security settings.
**5. Retention of Your Data**
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Specifically:
- **User Account Information:** If you have an active account with us, we will retain your data until you deactivate your account or request deletion.
- **Course Data:** We retain course-related data, such as grades, assignments, and certificates, to provide lifelong learning records unless you request deletion.
- **Payment Data:** Transactional data is retained for a limited period to comply with tax and accounting regulations.
Once your data is no longer needed, it will be securely deleted or anonymized.
**6. Your Rights and Choices**
As a user of Amazon Computer Education, you have several rights regarding your personal information:
- **Access:** You have the right to request access to the personal data we hold about you. We will provide you with a copy of your information in a readable format upon request.
- **Correction:** If any of your information is inaccurate or outdated, you can request that we correct it.
- **Deletion:** You may request the deletion of your personal information from our systems. However, this may affect your ability to access your account or complete courses. Some data may need to be retained for legal reasons.
- **Opt-Out:** You can opt out of receiving promotional emails or marketing communications at any time by following the unsubscribe instructions included in those emails.
- **Data Portability:** You have the right to request that we transfer your data to another service provider or platform, where technically feasible.
To exercise any of these rights, please contact us using the contact details provided in the **Contact Information** section below.
**7. Use of Cookies and Tracking Technologies**
We use cookies and similar tracking technologies to enhance your experience on our platform. These small text files are stored on your device to:
- Remember your login details and preferences.
- Track your interaction with course content.
- Analyze site performance and usage.
You can control the use of cookies by adjusting your browser settings. However, disabling cookies may impact your ability to access certain features of our site.
**8. Third-Party Links and Resources**
Our online courses may contain links to external websites, resources, or services provided by third parties. Please note that this Privacy Policy applies only to Amazon Computer Education, and we are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any third-party services before interacting with them.
**9. Children’s Privacy**
Our online courses are designed for adult learners, and we do not knowingly collect or solicit personal information from individuals under the age of 18. If we become aware that we have inadvertently collected information from a minor, we will take steps to delete that information promptly.
If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately so we can take appropriate action.
**10. Non-Refundable Policy for Video-Based Courses**
As outlined in our **Terms and Conditions**, all sales of video-based courses are final and non-refundable. Once access to the video content has been granted, no refunds or exchanges will be processed, regardless of the reason. This policy is enforced to protect our intellectual property, and you agree to this condition by enrolling in our courses.
We encourage users to carefully review course descriptions, requirements, and preview materials (if available) before making a purchase. If you experience technical difficulties accessing the video content, our support team is available to assist you. However, technical issues do not qualify for a refund.
**11. Copyright and Intellectual Property**
All content provided on Amazon Computer Education’s online learning platform, including but not limited to videos, articles, assignments, and quizzes, is protected by copyright laws governed by the Indian government. You agree not to copy, distribute, or otherwise use any course materials outside of personal, non-commercial use.
Unauthorized use, distribution, or reproduction of course content may result in legal action and will lead to the termination of your access to our platform. By using our services, you acknowledge that all intellectual property rights are retained by Amazon Computer Education.
**12. International Users**
While Amazon Computer Education is based in India, our services are accessible to students worldwide. If you are accessing our platform from outside India, please be aware that your information may be transferred to, stored, and processed in India, where our servers are located. By using our services, you consent to this transfer and the application of Indian data protection laws.
**13. Changes to This Privacy Policy**
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page with an updated “Last Revised” date. It is your responsibility to review this policy periodically for updates. Continued use of our platform after any changes to this policy will constitute your acceptance of the updated terms.
**14. Contact Information**
If you have any questions, concerns, or requests regarding this Privacy Policy contact support